International Enterprise Services - Customer Service Consulting

Customer Service Consulting

Creating a product or service that is unique in the eyes of the customer is becoming increasingly difficult in today's competitive environment. To achieve sustainable competitive advantage, more companies are therefore relying not only on strong foundational customer service, but they top it up with detail oriented customer experience management. They focus intensely on making the seamless combination of delivering great customer service and continuously managing customer experience their competitive advantage. Companies who realize that they must distinguish themselves from the competition through an exemplary focus on customer and employee needs and satisfaction, while ensuring that their standards remain at or above the level of the competition.

Customer Service Consulting

Services

Internet & Web

◊ Custom Web Design
◊ Web Content Management
◊ Web Hosting
◊ Domain Name Registration
◊ Social Media Management
◊ Mobile Sites
◊ Facebook App Design
◊ Search Engine Optimization (SEO)

Business Communications Setup & Optimization

◊ VXML Automated Phone Service
◊ Email Network Setup
◊ Business Model Planning
◊ Employee Recruiting

Sales & Marketing

◊ Advertising Optimization
◊ Social Media Marketing
◊ Logo & Graphic Design
◊ E-Commerce Management
◊ Business Plans
◊ Branded Promotional Material
◊ Leads & Direct Mailing Service (Postcards, Brochures, Flyers, and Sales Letters)

IT Optimization

◊ Computer and Laptop Repair
◊ Computer/Hardware Setup & Installation
◊ Information & Cyber Security
◊ IT Consulting
◊ Virus/Spyware Cleanup
◊ Hardware/ Software Installation
◊ Computer/ Media Device Training
View All Services IES Has To Offer